Send To Many

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Send To Many

Install on Shopify

Schedule a Call

Design an Amazing Journey for Your Gifting Customers

Your guide to creating a gifting experience, powered by Send To Many.

The Scenario: Shoppers looking to send gifts

Big List Corporate Gifter

250

gifts to send

$10,000

to spend

Can this store handle an order this big?
Can I customize the products or package?
Can they handle my recipient spreadsheet?
Can I get end-to-end support from a real person?

Loyal Customer

gifts to send

$200

to spend

Is my favorite product available for a gift order?
Do I have to check out three times?
Can I customize the gift card for each person?
Where can I track the deliveries?

These two shoppers just arrived on your site. Each has their own questions and concerns. Neither wants the path you built for your everyday customer.

Roll out the red carpet for these high value customers. Help them find and follow their gifting path from the homepage to doorstep.

See how Send To Many powers the tactics for these journeys, so you can focus on the end-to-end experience.

Four core principles

Make gifting impossible to miss

Highlight multiple gifting paths clearly from the landing page to the checkout button.

Make any kind of gift order feel easy

Demonstrate at each stage that you can handle any kind of gifting scenario, any way they prefer.

Build confidence with each step

Anticipate their concerns and needs. Nail gift-specific details from the PDP to the order confirmation email.

This journey has TWO customers

Offer the gift giver a seamless ecommerce experience. But don't neglect the gift recipient, experiencing your brand for the first time.

DISCOVERCan shoppers quickly find gifting options?

The gifting journey starts with your homepage or any landing page. Your job is simple: let every gift shopper know that you will deliver an amazing experience for them and their recipients, whether they are sending one gift or 1,000.

Seasonal hero and sitewide banner

Goode Company's homepage hero puts gifting front and center during their peak season, and a year-round banner does the same job the rest of the year.See Goode Company's homepage →

"Gifts" in the main navigation

A gifting page for every path

Product page callouts

A curated gifting page

Goode Company navigation, banner and homepage hero

SET IT UP WITH SEND TO MANY

Navigation, banners, and product page callouts are all simple theme edits or additions.

Set up your inquiry form →

Use the Send To Many cart on a collection page →

CHOOSEIs there an obvious path for the kind of order they want to place?

This is where the shopper commits to a path: one gift with a note, a list they’ll enter themselves, or a conversation with your team before they spend anything. Highlight the options wherever a buying decision happens, and let the shopper switch between them without losing their work.

Gift options on the product page

A "Send to one" default and a "Send to multiple addresses" option next to Add To Cart let the shopper pick their path before anything is in the cart, which matters most when your product page goes straight to checkout.See a product page in the demo store →

Both paths in the drawer cart

A gifting path that fits your cart's design

A single or multiple recipients toggle on the cart page

Gift details for the single-gift order

An inquiry option right in the cart

SET IT UP WITH SEND TO MANY

Product page options and cart buttons are theme edits; Send To Many supplies the multi-recipient cart, the gift widget, and the inquiry handling they point to.

Set up multi-recipient checkout →

Drawer and slide cart setup →

Single-order gift widget →

Submit an inquiry from multi-recipient checkout →

Set up your inquiry form →

ASSEMBLEIs building a gifting order easy?

A gifting order might have 2, 25 or 250 recipients, and the shopper should never feel like the store isn’t equipped to handle any option. If they see you can handle 250, they’ll feel good about their 2 recipient order too. Give them a cart that makes adding people simple, and a team behind it that can take the list off their hands when that’s the better path.

A cart built for lists

A good multi-recipient cart makes adding the next person easy and keeps a running total in view, so the shopper always knows how far along they are and what the order costs.Try the demo store cart →

Easily add recipients one at a time

Upload a recipient spreadsheet

Set up each recipient's order

Upload a spreadsheet that arrives by email

SET IT UP WITH SEND TO MANY

Set up multi-recipient checkout →

Core settings: recipient fields, gift messages, dates, and shipping →

Product customization in multi-recipient checkout →

Manage and convert inquiries →

Upload a corporate gifting order →

CHECKOUTCan they check out with full confidence?

By the time the shopper reaches payment, every decision is already made: recipients entered, products assigned, shipping calculated per recipient. Keep the payment page clean, then confirm right away that everything went where it should.

Volume discount progress in the order summary

"Add 2 more recipients to save 10%" turns the summary into a reason to add one more name, and shows the shopper what the order will cost either way.See discounts in the demo store cart →

An inquiry option for the hesitant buyer

Shopify's checkout, Shop Pay included

Use Checkout Blocks to build confidence

Confirmation on the thank-you page

A confirmation email that explains the send

Volume discount progress in the order summary

SET IT UP WITH SEND TO MANY

Discounts in multi-recipient checkout →

Submit an inquiry from multi-recipient checkout →

Sends page and Order Send Banner →

Customize Shopify notification templates →

GIFTS ARRIVEDoes the post-purchase journey give them confidence?

The order is placed, and now two people are waiting: the gifter who wants to know everything is on track, and the recipient who has no idea anything is coming. Keep the first one informed without flooding their inbox, and make the second one’s first contact with your brand feel like a gift.

One place to see all their order statuses

In their store account the gifter sees every recipient order with its delivery status and tracking number in one place, which answers "where's order 14 of 40?" without an email to you.See the customer account Sends page →

Daily status updates for gift givers

A shipping notification written for the recipient

A gift message that lands with the gift

One place to see all their order statuses

SET IT UP WITH SEND TO MANY

Sends page and send detail page →

Set up delivery digest emails →

Multi-recipient order notifications →

Send presets for notification behavior per send type →

Customize Shopify notification templates →

Tracking and fulfillment for bulk orders →

SEND AGAINCan they quickly give again to their prior gift recipients?

Your best gifter this year is your easiest sale next year, and they’ll be back on roughly the same schedule. Offer a frictionless way to send to the same list again, and a reason to come back before the season starts.

Send Again from their store account

A Send Again button on a past send reloads every recipient, address, gift message, and product into the cart at current prices, so an annual ritual takes a few clicks instead of a fresh spreadsheet.Read about Send Again →

A reminder before the season

A private company page for repeat customers